Robo Hero Backpack

Specification
Size: (length x height x width)
       9.5 x 10 x 3 inches
Material: EVA Hard Shell + Polyester
Color: Available in 5 different colors
SKU ID: KT-01
Compartment: One Main Compartment with Inner Pocket
Closure: Secured Zip Lock
Strap: Adjustable Shoulder Strap
Handling Support: Top Carry Handle
Style: School bag
Shape: 3D Robot Cartoon Face
Age: 3-7 Years
Ideal for: Preschool, Daycare & Travel

Product Description:
Design: This robot-themed backpack turns an everyday school essential into something fun and exciting.
Structure: This kids’ backpack features a 3D robot cartoon design that brings energy and charm to the front panel and gives the bag a toy-like appearance that children naturally enjoy.
Space: This kid’s backpack has a main compartment spacious enough for small essentials like books, snacks, a water bottle, toys, or a change of clothes. Including a mesh pocket helps keep smaller items organized.
Closure:  It has a secure, reliable zip lock to keep your belongings safe while maintaining a clean, kid-friendly profile.
Handling Support: The bag features sturdy dual shoulder handles that sit comfortably on the shoulder and an adjustable shoulder strap.
Care: Always use a soft, clean cloth to wipe the surface after use to prevent dust buildup gently.

Note:
Product colors shown on the website may appear slightly different from the actual item due to screen settings, lighting, photography, and d
isplay variations beyond our control.

Customer care:
Have questions? Reach out via email at support@carafashions.com or message us on WhatsApp at +91 8591740991.

Country of Origin:
India

RETURN, SHIPPING & EXCHANGE POLICY

SHIPPING

• Free shipping on orders above ₹799.
• ₹79 standard shipping charge applicable on orders below ₹799.
• Orders are dispatched within 2 working days from our warehouse.
• Delivery timelines are usually 5–7 working days depending on location.
• Tracking details will be shared once the order is shipped.

RETURNS

• Return/Exchange requests must be raised within 3 days of delivery.
• Products must be unused, unworn, and returned with original tags & packaging intact.
• Innerwear, face masks, jewellery, perfumes, lingerie sets, Wedding Bags/Footwear and hygiene-sensitive products are non-returnable & non-exchangeable.
• Wedding Collection products are strictly non-returnable. Only exchange is allowed subject to stock availability.
• If exchange is unavailable for wedding products, a credit note valid for 90 days will be issued.
• A ₹149 handling fee will be charged on all return & exchange requests.
• Shipping charges & partial COD advance payments are non-refundable.
• Customers must share an unboxing video within 24 hours for damaged/wrong product claims.
• Reverse pickup will be arranged within 2–3 days subject to service availability.
• In non-serviceable areas, customers may need to self-ship the product.
• Returned products will undergo Quality Check (QC) after receiving.
• If the product fails QC, it will be shipped back to the customer.
• Free gifts received with the order must also be returned.
• The company reserves the right to reject returns/exchanges in case of misuse of policy.

REFUNDS / STORE CREDIT

• Refunds/Store Credits are processed within 72 hours after QC approval.
• Store credit/discount code will be shared via Email or WhatsApp within 2–3 working days.
• COD & Prepaid orders are eligible for refund in the form of store credit/discount code only.

EXCHANGE

• Exchange is allowed only for size or same product.
• All exchanges are subject to stock availability & serviceable location.
• Exchange for defective or wrong product will be free of charge.

HOW TO REQUEST

• Use the “Raise a Return/Exchange” form available in website footer.
• Registered users can raise request from “My Orders”.
• Guest users can email support@carafashions.com with order details.